A Qualitative Analysis of the Role of Work-Life Balance Policies in Enhancing Employee Job Satisfaction in Corporate Environments
Keywords:
work-life balance, job satisfaction, employee well-being, corporate environment, qualitative research, organizational support, flexible work policiesAbstract
This study aimed to explore how work-life balance (WLB) policies influence employee job satisfaction in corporate environments, using a qualitative approach to examine employee perceptions, experiences, and contextual challenges. A qualitative research design was employed using semi-structured, in-depth interviews to collect data from 25 corporate employees in Tehran, Iran. Participants were purposively selected across various industries and organizational roles to ensure diversity of perspectives. Interviews were conducted until theoretical saturation was reached, with each session lasting between 45 and 75 minutes. Thematic analysis was performed using NVivo software to code and identify recurring patterns and themes within the data. Three major themes emerged from the analysis: (1) Organizational Support for Work-Life Balance, including subthemes such as managerial commitment, HR policy clarity, and flexible scheduling; (2) Personal Experience and Perceptions, encompassing mental health impacts, career concerns, and gender disparities; and (3) Outcomes on Job Satisfaction, including work engagement, morale, retention, and productivity. Participants expressed appreciation for flexible and remote work options but highlighted challenges such as inconsistent policy application, perceived career penalties, and blurred boundaries between personal and professional life. Supportive WLB policies were linked with enhanced job satisfaction, organizational commitment, and psychological well-being. This study underscores the importance of not only adopting but also consistently implementing work-life balance policies to foster employee satisfaction in corporate environments. Findings suggest that leadership modeling, equitable access, and cultural sensitivity are critical to successful policy outcomes. The study contributes to a deeper understanding of how WLB initiatives operate in practice and offers practical guidance for organizations seeking to enhance employee well-being and retention.
Downloads
References
Allen, T. D., Johnson, R. C., Kiburz, K. M., & Shockley, K. M. (2013). Work–family conflict and flexible work arrangements: Deconstructing flexibility. Personnel Psychology, 66(2), 345–376. https://doi.org/10.1111/peps.12012
Bloom, N., Kretschmer, T., & Van Reenen, J. (2009). Work-life balance, management practices and productivity. In R. Freeman & K. Shaw (Eds.), International differences in the business practices and productivity of firms (pp. 15–54). University of Chicago Press.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Byron, K. (2005). A meta-analytic review of work–family conflict and its antecedents. Journal of Vocational Behavior, 67(2), 169–198. https://doi.org/10.1016/j.jvb.2004.08.009
Carnevale, J. B., & Hatak, I. (2020). Employee adjustment and well-being in the era of COVID-19: Implications for human resource management. Journal of Business Research, 116, 183–187. https://doi.org/10.1016/j.jbusres.2020.05.037
Clark, S. C. (2000). Work/family border theory: A new theory of work/family balance. Human Relations, 53(6), 747–770. https://doi.org/10.1177/0018726700536001
de Menezes, L. M., & Kelliher, C. (2011). Flexible working and performance: A systematic review of the evidence for a business case. International Journal of Management Reviews, 13(4), 452–474. https://doi.org/10.1111/j.1468-2370.2011.00301.x
Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2001). Perceived supervisor support: Contributions to perceived organizational support and employee retention. Journal of Applied Psychology, 87(3), 565–573. https://doi.org/10.1037/0021-9010.87.3.565
Ghalavand, H. (2019). Work-life balance and organizational commitment among employees in Iranian organizations. Journal of Human Resource Management, 11(3), 65–79.
Greenhaus, J. H., & Allen, T. D. (2011). Work–family balance: A review and extension of the literature. In J. C. Quick & L. E. Tetrick (Eds.), Handbook of occupational health psychology (2nd ed., pp. 165–183). American Psychological Association.
Haar, J. M., Russo, M., Suñe, A., & Ollier-Malaterre, A. (2014). Outcomes of work–life balance on job satisfaction, life satisfaction and mental health: A study across seven cultures. Journal of Vocational Behavior, 85(3), 361–373. https://doi.org/10.1016/j.jvb.2014.08.010
Kelly, E. L., Moen, P., Oakes, J. M., Fan, W., Okechukwu, C., Davis, K. D., ... & Casper, L. M. (2014). Changing work and work-family conflict: Evidence from the work, family, and health network. American Sociological Review, 79(3), 485–516. https://doi.org/10.1177/0003122414531435
Kossek, E. E., Baltes, B. B., & Matthews, R. A. (2011). How work–family research can finally have an impact in organizations. Industrial and Organizational Psychology, 4(3), 352–369. https://doi.org/10.1111/j.1754-9434.2011.01353.x
Kossek, E. E., Pichler, S., Bodner, T., & Hammer, L. B. (2011). Workplace social support and work–family conflict: A meta‐analysis clarifying the influence of general and work–family‐specific supervisor and organizational support. Personnel Psychology, 64(2), 289–313. https://doi.org/10.1111/j.1744-6570.2011.01211.x
Lewis, S., Gambles, R., & Rapoport, R. (2007). The constraints of a 'work–life balance' approach: An international perspective. The International Journal of Human Resource Management, 18(3), 360–373. https://doi.org/10.1080/09585190601165577
Nazari, K., Gholipour, A., & Zarei, R. (2017). Organizational culture and work–life balance in Iran: Empirical evidence from industrial companies. Iranian Journal of Management Studies, 10(2), 305–324.
Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences. Sage.
Downloads
Published
Submitted
Revised
Accepted
Issue
Section
License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.