JAVAN JAVIDAN, Sara; MARJANI, Amir Babak; HAJALIAN, Farshad; MORADI, Mansoureh. Designing a Smart Communication and Electronic Service Management Model with Citizens Based on the Stimulus–Organism–Response (S-O-R) Approach. Journal of Management and Business Solutions, [S. l.], v. 2, n. 6, p. 1–16, 2024. Disponível em: https://journalmbs.com/index.php/jmbs/article/view/103.. Acesso em: 15 jan. 2026.