EBRAHIMI, Tohid; KHANI, Naser; NOURI MOGHADDAM, Babak; BAHRAMI , Mojgan; MIRZAEI, Abbas. Presenting a Conceptual Model of Customer Experience Management in Digital Banking with an Omnichannel Approach: A Systematic Review. Journal of Management and Business Solutions, [S. l.], p. 1–22, 2027. Disponível em: https://journalmbs.com/index.php/jmbs/article/view/438. Acesso em: 23 oct. 2026.